TRAI New MNP Rules Live Now: Check New Conditions, Eligibility Details and Full Process

Mobile number portability

Indian Telecom Regulator, TRAI has issued a new set of guidelines for faster processing of Mobile Number Portability (MNP). The new MNP rules would be effective starting today, and with the new rules, the MNP process would be completed within 3-5 days as opposed to the 15 days earlier. The new guidelines would, therefore, make it easy for customers looking to migrate from one telecom operator to another within a short time. As per the new rules, the unique porting code (UPC) would only be generated by the telecom regulator, only when the customer is found eligible to port his/her mobile number. The telecom operators like Reliance Jio, Airtel, Vodafone Idea have been constantly launching new plans in a bid to lure more customers to their platform. The user are hence enticed to change the operators frequently to leverage the benefits.

What is Unique Porting Code (UPC)?

For those unaware, Unique porting code or in short UPC is generated when customers put in a request for mobile number portability. For getting UPC, customers need to send an SMS by typing in “PORT” to 1900 from their current mobile number. The format to obtain Unique Porting Code is PORT <Space> 10 digit mobile number. The current mobile operator sends a unique porting code to the user’s number. The code can be used to switch the mobile network operator to a new one without the change of mobile number. The users need to submit an address and identity proof to the changing operator to begin the process of MNP request. 

Eligibility Criteria for Receiving UPC (unique porting code)

Trai would decide the eligibility of the customer to port-out his mobile number. A UPC (unique porting code) would be generated only after a positive validation of certain conditions. To decide on the eligibility, Trai (Telecom Regulatory Authority of India) has released a list of conditions. 

  1.  The postpaid customers need to clear the outstanding dues of the current telecom operator for the issued bills.
  2.  The customer needs to hold an active mobile connection with any telecom operator for a period of 30 or 90 days.

3)  There should not be any pending contractual obligations to be fulfilled by the subscriber.

4) The number submitted for porting should not be sub-judice.

5) The court of law should not prohibit the porting of mobile number.  

6) There should be no request for a change of ownership of your mobile number.

The validity of the unique porting code stays for four days in all regions except Assam, North East, and Jammu and Kashmir, where UPC is valid for 30 days. For individual users, the porting within the same circle would be completed within three days. For porting between different circles, the MNP process will be completed in five days. The corporate users need to submit a valid letter of authorisation from the corporate entity for porting the mobile number. Trai has set Rs 6.46 as the charges for each porting request. Also, customers would experience a disruption of service for around four hours during the night time on the date of porting.