Tata Sky is one of the biggest DTH operators in the country and has a significant number of the user base. A majority of the users opt for Tata Sky thanks to its impressive picture quality and an elusive list of channel offerings. What’s more! With an affordable offering of the channel packages, the DTH operators do give its rivals a run for the money. The main problem many DTH users face is to how to do a soft refresh and heavy refresh the account post recharge.
Many customers, after recharging their account or after subscribing to new channels, they are unable to locate the channels. The channels appear to be missing and are displayed error message such as “Subscribe to this Channel.” In such a scenario, one can fix it either by Tata Sky Account refresh. In this article, we explain in detail how to soft and heavy refresh your account after recharge through missed call.
How to Soft and Heavy Refresh Your Tata Sky Account after Recharge by Missed Call?
Most of the time, after recharging your account, the channels are not displayed and displays a message to subscribe to the channel. You can easily restore the channels by giving a missed call from your registered mobile number. There are two types of refresh a) Soft Refresh and b) Heavy Refresh.
- For a soft refresh, you need to give a missed call to +91 80892 80892 from your registered mobile number and wait for one minute. If that doesn’t work, then you need to opt for a heavy refresh.
- For a heavy refresh, you have to give a missed call to +91 90405 90405 fro your registered mobile number. You then need to wait for 2-3 minutes, and you are good to go.
If both the steps do not work, then there might be something wrong. You then need to contact the Tata Sky customer service support for the same. You can make a call to Tata Sky Helpline number 1800286633 (toll-free) from your registered mobile number for rectifying the problem.