In a major jolt to its subscribers, Bharti Airtel has discontinued offering data rollover feature to broadband users in India. The mobile postpaid subscribers, on the otherhand, continue to avail the data rollover facility and carry forward the unused data to the next billing cycle. According to Gadgets 360, Airtel has stopped offering a data rollover facility to the broadband subscribers from the start of this month. Many users took to social media platforms to complain about the update. Airtel has updated its broadband plans on its website with no mention of the data rollover facility.
Data Rollover facility: A Handy Option for Customers to Utilise the Leftover Data
The Sunil Mittal-led telco launched the data rollover facility way back in 2017 to the postpaid subscribers. With this feature, the unused data from the previous billing cycle would be forwarded to the next billing cycle. It, in a way, enhances the value proposition to customers. Later, Airtel extended the data rollover facility to the broadband customers.
The data rollover facility is a handy feature that gave subscribers another shot of using the unused data from the earlier month. However, Airtel still continues to offer data rollover feature to its mobile postpaid subscribers. As per the listing on the website, subscribers opting for Rs 499 plan gets 75GB 3G/4G data with data rollover facility. The customers can accumulate as much as 500GB high-speed data when opting for a monthly Rs 1,599 postpaid plan.
Airtel’s data rollover facility cannot be combined with any other offer provided by the telecom operator. Also, the facility applies only to customers who pay their postpaid bills regularly. The data rollover benefits would not be valid if the customer switches to a plan of lower value. Also, the customers can’t avail the leftover data if they migrate from prepaid to postpaid connections and vice-versa.